Privacy Policy for Smart Vendo - Device Manager

App by Arclem. Last updated: January 24, 2026

Arclem ("we", "our", or "us") built the Smart Vendo app to help vending machine operators monitor sales, manage devices, and track business performance. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

When you use Smart Vendo, we may collect the following information:

2. How We Collect Information

, device binding, or profile updates) and automatically through Firebase services when your vending machines report sales data. Information is stored securely in Google Cloud Firestore

We collect information when you provide it directly (for example, during account creation or when you update your profile) and from your device when you use the app (for example, device information and connection logs). We may also collect information via Google services related to the Google Play platform.

3. How We Use Your Information

We use the information we collect for the following purposes:

marketing purposes. Smart Vendo uses Firebase (Google Cloud) for authentication and data storage, which is necessary for app functionality. We do not share your sales data or device information with any other third parties. No advertising or analytics SDKs are used

4. Data Sharing

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. ZEEP does not use third‑party libraries or SDKs that collect user data. Information is used internally to provide and maintain the service.

your account information and sales data as long as your account is active. Device sales history is anonymized (owner removed) upon account deletion but retained for business records. When you request deletion, your account, authentication data, and personal information will be permanently removed immediately. Device bindings will be released, making devices available for binding by other user

5. Data Retention

We retain account and connection data only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. When you request deletion, we will remove your personal data subject to legal or technical constraints.

6. Your Choices

immediate deletion of your account and personal data by sending a POST request to our deletion endpoint: https://asia-south1-arclemsmartvendosystem-af594.cloudfunctions.net/delete-user-account with your email address, or by contacting us at the email below. Your account will be deleted immediately upon request.
  • Access your data: You can view all your sales data and device information within the app dashboard at any time.
  • Update information: You can update your account information through the app setting
  • Delete your data: You may request deletion of your account and personal data by contacting us at the email below. We will respond to deletion requests and proceed with removal in accordance with applicable laws and our retention policies.
  • Opt‑out: You may opt out of analytics and personalization features from within the app settings. Disabling location services at the device level will limit hotspot discovery features.

    • 7. Security

    to protect your information, including Firebase Authentication, encrypted data transmission (HTTPS), and Firestore security rules that restrict data access to authenticated users. Only you can access your own sales data and device information. However, no system is completely secure — please keep your login credentials confidential

    We use industry‑standard safeguards (such as encryption and access controls) to help protect your information. However, no system is completely secure — please use caution when sharing personal information.

    ZEEP is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to have it removed.

    9. International TransfeSmart Vendo is stored and processed on Google Cloud servers located in Asia-Southeast region. By using the app, you agree to the transfer of your information to these cloud infrastructure locations

    Information collected by ZEEP may be stored and processed in servers located in different countries. By using the app, you agree to the transfer of your information to locations outside your country.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when changes were made. If we make material changes, we will notify users in the app or by other reasonable means.

    11. Contact Us

    If you have questions, requests, or concerns about this Privacy Policy or our data practices, contact us at:

    Arclem Smart Vendo
    Email: mcandres.dev@gmail.com
    Phone: +639659210888
    Website: arclem.storeto:dev.ecommercemax@gmail.com">dev.ecommercemax@gmail.com
    Phone: +639289204534